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Hearth Fireplace Frequently Asked Questions

This section is designed to help you get the most out of your recent purchase or to make an informed decision about an upcoming purchase.

The following is a collection of general information and guidelines. However, please adhere to your specific manufacturer’s manuals and guidelines when they are available.

Just click on a topic below to download a pdf of related information.

GENERAL INQUIRIES

1. Hearth Fireplace Depot FAQs
2. Saving Money On Heating My Home
3. New vs. Used Appliances
4. Gasket Replacement

PELLET & CORN APPLIANCES

1. Understanding Pellet and Corn Burning Appliances
2. Maintaining My Pellet Appliance
3. Troubleshooting My Pellet Appliance

NATURAL GAS & PROPANE

1. General FAQs
2. Lighting Your Pilot Light
3. Annual Service Description

WOOD APPLIANCES

1. Wood Appliance FAQs
2. Wood Burning FAQs
3. Maintenance Tips: Generic
4. Maintenance Tips: Enamel Stoves
5. Backdrafting Problem
6. Generating More Heat
7. Broken Air Controls

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